Privacy policy

AbinoNutra  ("Abinopharm", "we", "us", or "our")  operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

We are consumer-facing health and wellness brand operated under Abinopharm, a U.S.-based pharmaceutical company. We only sell supplements to US mainland currently.

Our Address: 3 Enterprise Dr Suite 407, Shelton, CT 06484

We are responsible for brand management, marketing strategy, and customer experience operations for Abinopharm’s dietary supplement product lines.

All products are manufactured, stored, and fulfilled within the United States, in facilities that comply with applicable U.S. regulatory and quality standards, including cGMP requirements.

For administrative and technical purposes, this Shopify store is registered under a Hong Kong-based entity. This registration is solely for operational convenience and does not reflect the origin, manufacturing standards, or quality control of the products.

Product quality, safety, and compliance are strictly governed by Abinopharm’s U.S.-based manufacturing and operational systems. We understand that customers may have questions regarding corporate registration structures. Please note that our use of an international registration entity is a common practice for global e-commerce operations and has no impact on product origin, formulation, or quality assurance standards.

AbinoNutra is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

PERSONAL DATA WE OBTAIN

The personal data we may obtain includes:

• Contact information, such as your name, telephone number, and postal and email address;
• Professional information, such as your job title, company name, industry, and professional and employment background;
• Personal characteristics, such as your age and birthdate;
• Account information, such as login information, account preferences and other account details;
• Information about the products or services purchased, requested, obtained or considered (including order history, preferences or tendencies);
• Payment information, such as name, billing and delivery address, bank account information and payment card details;
• Social media information (including your social media handle);
• Device information, as described in the "Automated Data Collection" section below;
• Job application information, such as your resume and any additional application information provided to us (for example, employment history and education);
• Education-related information (including school information);
• Health information, such as weight, medical history and Adverse Event information; and
• Any other information you submit through our websites or in communications with us, such as through forms, surveys, registration pages, emails, calls, comments and other features on our websites.

We may collect this information when you use our websites (including to make purchases), apply for jobs at our company, attend one of our live events, visit our booth at trade shows or otherwise interact with us (for example, call or email us). In some cases, we also may obtain your personal data from other parties, such as through referrals, from your employer, job references or providers of recruiting services (in the case of job applicants), or from our affiliates, vendors and other third parties with whom we work. We also may obtain other personal data about you in ways that we describe at the time of collection or otherwise with your consent.

If you are using our services to purchase a product on behalf of another person, we may require you to provide certain personal data about that person, such as their medical history. If this is the case, we ask that you inform this person that you have provided us their personal data and make them aware of this Policy.

Where we need to collect personal data by law or under the terms of a contract with you, and you choose not to provide that information when requested, we may not be able to provide you with our services. In this case, we may need to cancel a service you obtain from us but we will notify you if this is the case. For example, if you purchase a product from us, we require certain personal data about you (and the intended recipient of the product, if different) in order to complete the sale. Without such personal data, we may not be able to provide our products to you or the intended recipient.

Automated Data Collection

When you use our websites or open our emails, we may obtain certain information by automated means, such as through cookies, web server logs, web beacons (including pixels and tags) and other technologies. A "cookie" is a small file stored on your device that contains information about your device. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track, understand and analyze how you use and interact with our websites; (3) personalize your experience with our websites, including providing you advertising and content based on your interests and location; (4) measure the usability of our websites and the effectiveness of our communications; (5) authenticate your identity, protect against fraud and provide our products and services; and (6) otherwise manage and enhance our products and services, and help ensure they are working properly.

We may use these automated technologies through our websites to collect information about your device, browsing actions, usage patterns and location. Through these automated means, we obtain certain device and browser information, such as your device IP address, general location information, unique device identifiers, device type and model, device characteristics and settings, browser information (for example, browser type, settings and characteristics), operating system information (for example, type and version), time zone setting and location, language and country preferences, referring or exit URLs and other device and application details. We also may obtain information about your interactions with our websites, such as pages visited (including the webpages you visited before coming to our websites), links clicked, features used, dates and times of access, session information, and other information about your use of our websites. We may use third-party session replay services that records users' interactions with our websites, including users' clicks, mouse movements and scrolls.

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. Without these technologies, however, you may not be able to use all of the features of our websites.

HOW WE USE PERSONAL DATA WE OBTAIN

The purposes for which we collect and use personal data depends on your relationship and interactions with us and our products and services. We may use personal data for the following purposes:

Provide Products and Services. We use personal data to provide our products, services and websites, such as to process a transaction related to the purchase of our products and services, provide and manage your account, conduct internal research and quality assurance, and improve or update our products and services.

Managing Our Relationship With You. We use personal data to manage our relationship with you and communicate with you, including to respond to your requests and inquiries, provide technical and customer support, personalize your experience on our websites, provide you with offers and other communications about our products and services, administer participation in surveys, sweepstakes, promotions or other programs, and deliver news, updates, and other types of communications.

Marketing and Advertising. We use personal data for our marketing and advertising purposes, including to promote and market our products and services.

Support our Business Operations. We use personal data to support our business operations, including for business research and outreach, talent acquisition, human resources, security, legal, regulatory, operations, compliance, and enforcement purposes. 

We also may use the information in other ways for which we provide specific notice at the time of collection or with your consent, if required under applicable law.

Third-Party Analytics Services

We may use third-party analytics services on our websites, such as Google Analytics. The providers of these analytics services use technologies such as cookies and web beacons to help us analyze your use of our websites. The information collected through these means may be disclosed to or collected directly by these analytics services. To learn more about Google Analytics, please visit: https://www.google.com/policies/privacy/partners/

Targeted Advertising

You may see our ads on other websites because we use third-party ad services on our websites. Through these ad services, we can tailor our messaging to individuals considering demographic data, inferred interests and browsing context. These ad services track information about your online activities over time and across third-party websites and apps by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. These ad services may collect data about your visits to websites and apps that participate in these services, such as the pages or ads you view and the actions you take on the websites or apps. This data collection takes place both on our websites and on third-party websites and apps that participate in these ad services. These ad services use this information to show you ads that may be tailored to your individual interests. This process also helps us track the effectiveness of our marketing efforts.

PERSONAL DATA WE SHARE

We may share the categories of personal data described above in the following ways:

Affiliated Entities: We share personal data with our affiliates and subsidiaries for the purposes described in this Policy.

Service Providers: We share personal data with vendors and other entities to perform services for us on our behalf, such as consultants, auditors, attorneys, providers of information and communication technology (including cloud storage and hosting providers), advertising and marketing, data enrichment, information verification, analytics, security, ecommerce, payment processing and billing, shipping and logistics, customer support, customer relationship management, referral programs, and other services.

Your Company: If you are an employee or agent of our business partners, we may share your personal data with your colleagues and employer in connection with establishing, maintaining and managing our relationship with your company.

Social Networks: We may share your personal data with social media platforms if you use those services to connect with us through the features on our websites. Where required under applicable law, we will ask for your consent to do so.

Business Transfers: We reserve the right to transfer any personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

Others: We may disclose personal data (1) if we are required to do so by law or legal process, such as a court order or subpoena; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss, or to protect the safety, property or rights of Niagen Bioscience or any third party; (5) in connection with an investigation of suspected or actual illegal activity or security issues; (6) where you apply for a job, with your references who you have provided to us in connection with your application; or (7) otherwise with your consent or as directed by your representative.

We reserve the right to use, transfer, sell and share aggregated or other anonymous data, which does not include any personal data, about the users of our services as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients and customers.

HOW WE PROTECT PERSONAL DATA

AbinoNutra maintains administrative, technical, organizational and physical security measures to help protect personal data from accidental, unlawful or unauthorized processing, such as unauthorized access, disclosure, use, alteration, loss or destruction.

DATA RETENTION

To the extent required by applicable law, we keep the personal data we obtain about you for the period necessary to achieve the purposes described in this Policy, taking into account applicable statute of limitations periods and any legal, regulatory, tax, accounting or other records retention requirements. We may retain your personal data for a longer period in the event of a complaint or in reasonable anticipation of litigation. 

YOUR RIGHTS AND CHOICES

Depending on where you reside, you may have the right to (1) request access to the personal data AbinoNutra maintains about you; (2) request that AbinoNutra correct or delete your personal data; (3) request the restriction of AbinoNutra's use of your personal data.

To submit an access, correction, deletion or other request, please contact us using the information in the "Contact Us" section of this Policy. If you request access to, correction of or deletion of your personal data, we may verify your identity by requiring you to authenticate your email address or providing information about your prior transactions or interactions with us.  If you submit a request through an authorized agent, we may ask for your written permission or a power of attorney. Where you provided your authorized agent with a written permission, we may require that you also verify your identity. You may appeal our decision with respect to a request you have submitted by contacting us as described in the "Contact Us" section below.

In addition, you may ask us to stop sending you marketing emails or other promotional communications. You may opt out of receiving such emails by following the instructions contained in each promotional email we send you or by contacting us as specified in the "Contact Us" section of this Policy.

CHILDREN'S DATA

Our websites are designed for a general audience and are not directed to children under the age of 13. We do not knowingly solicit or collect personal data from anyone under the age of 18. If you believe your child's personal data may be processed in the services, you can contact us using the information in the "Contact Us" section of this Policy to request that we delete the personal data.

LINKS TO THIRD-PARTY SERVICES AND FEATURES

For your convenience and information, our websites may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the data they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by AbinoNutra, we are not responsible for these third parties' information practices.

CHANGES TO THIS POLICY

We may update this Policy from time to time without notice to you to reflect changes in our privacy practices and the law. We will indicate at the top of the Policy when it was most recently updated. If we make any significant change to this Policy, we will post a notice on our website or otherwise notify you, to the extent required by applicable law. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

Marketing: 
sales@abinonutra.com

Customer Support: 
abinonutra@afterservice.vip

For inquiries related to dietary supplements, raw material processing, or U.S.-based manufacturing standards, you may contact our parent company, Abinopharm, directly:

info@abinopharm.com
+1 (203) 513-2465
3 Enterprise Dr. #407
Shelton, CT 06484
United States